Field Services Engineer – UK

Kelsius manufactures, distributes and maintains a system that wirelessly and automatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.

Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your fingertips. HACCP – short for Hazard Analysis and Critical Control Point – is a systematic approach to identifying and controlling hazards that could pose a danger to the preparation of safe food or medicines.

Kelsius is seeking to employ a Field Services Engineer in the greater London region.

The successful candidate will be required to travel to customer sites to carry out the duties listed below:

  • Installation of Kelsius wireless temperature monitoring and HACCP automation systems
  • Servicing Kelsius equipment
  • Temperature/Humidity Calibrations
  • Training Kelsius Customers
  • Pre-installation Site-Surveys

Skills & Experience Required:

  • Have strong organizational skills and demonstrate good attention to detail
  • Have excellent communication skills
  • Have the ability to produce written reports and documentation
  • Be proficient in Microsoft Office
  • Support a “can do” culture in terms of responding to customer needs
  • Highly driven with enthusiasm to meet targets and to cope under demanding pressure
  • Self-motivated, flexible and adaptable
  • Ability to both, work of own initiative and as part of a team
  • Ability to learn as you go and develop quickly
  • Electrical/Trade qualification desired
  • 3rd level technical qualification desired
  • Full clean UK driving license

Click here to apply for this role.

Field Services Customer Trainer – UK

Kelsius manufactures, distributes and maintains a system that wirelessly and automatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.

Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your fingertips. HACCP – (Hazard Analysis and Critical Control Point) – is a systematic approach to identifying and controlling hazards that could pose a danger to the preparation of safe food or medicines.

Kelsius is seeking to employ a Field Services Customer Trainer in the greater London region.

The successful candidate will be required to travel to customer sites to carry out the duties listed below:

  • Train customers on the Kelsius HACCP automation systems
  • Train customers on the Kelsius automated temperature monitoring systems
  • Perform customer audits
  • Create and update training documents

Skills & Experience Required:

  • Previous experience in a similar type of roll
  • HACCP training experience and qualification
  • Have strong organizational skills and demonstrate good attention to detail
  • Have an excellent telephone manner and communication skills
  • Have the ability to produce written reports and documentation
  • Be proficient in Microsoft Office
  • Support a “can do” culture in terms of responding to business needs
  • Highly driven with enthusiasm to meet targets and to cope under demanding pressure
  • Self-motivated, flexible and adaptable
  • Ability to both work on own initiative and as part of a team
  • Ability to learn as you go and develop quickly
  • Strong time management skills, with the demonstrated ability to handle multiple projects and priorities simultaneously
  • Full clean driving license

Click here to apply for this role.

Field Services Customer Trainer – Leinster

Kelsius manufactures, distributes and maintains a system that wirelessly and automatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.

Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your fingertips. HACCP – (Hazard Analysis and Critical Control Point) – is a systematic approach to identifying and controlling hazards that could pose a danger to the preparation of safe food or medicines.

Kelsius is looking to employ a Field Services Customer Trainer ideally someone based in the Leinster region.

The successful candidate will be required to travel to customer sites to carry out the duties listed below:

  • Train customers on the Kelsius HACCP automation systems
  • Train customers on the Kelsius automated temperature monitoring systems
  • Perform customer audits
  • Create and update training documents

Skills & Experience Required:

  • Previous experience in a similar type of role
  • HACCP training experience and qualification
  • Have strong organizational skills and demonstrate good attention to detail
  • Have an excellent telephone manner and communication skills
  • Have the ability to produce written reports and documentation
  • Be proficient in Microsoft Office
  • Support a “can do” culture in terms of responding to business needs
  • Highly driven with enthusiasm to meet targets and to cope under demanding pressure
  • Self-motivated, flexible and adaptable
  • Ability to both work on own initiative and as part of a team
  • Ability to learn as you go and develop quickly
  • Strong time management skills, with the demonstrated ability to handle multiple projects and priorities simultaneously
  • Full clean driving licence

Click here to apply for this role.

Customer Support Technician

Happy call center woman consulting customer for customer support, help or telemarketing sales. Sale

Kelsius manufactures, distributes and maintains a system that wirelessly and automatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.

Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your fingertips. HACCP – (Hazard Analysis and Critical Control Point) – is a systematic approach to identifying and controlling hazards that could pose a danger to the preparation of safe food or medicines.

Kelsius is recruiting for the role of IT Support Manager. You will be responsible for supporting Kelsius customers and their IT departments to provide technical support for Kelsius products and services. You will be responsible for maintaining in house systems and provide assistance to computer users by answering questions, resolving technical problems and maintaining the company’s network, software and computer equipment.

Key Responsibilities:

  • Remote customer auditing and reporting
  • Handling customer queries including the logging of all customer calls
  • Monitoring of high priority ‘Watch List’ customers
  • Ensure all inbound customer calls are responded to promptly
  • Act as point of contact for client queries and escalations when necessary
  • Carrying out system changes using Kelsius configuration tools

Skills & Experience Required:

  • Have strong organizational skills and demonstrate a good attention to detail
  • Have an excellent telephone manner and communication skills
  • Have the ability to produce written reports and documentation
  • Be proficient in Microsoft Office
  • Support a “can do” culture in terms of responding to customer needs
  • Highly driven with enthusiasm to meet targets and to cope under demanding pressure
  • Self-motivated, flexible and adaptable
  • Ability to both, Work of own Initiative and as part of a team
  • Ability to learn as you go and develop quickly
  • 3rd Level Technical Qualification
  • Strong time management skills, with the demonstrated ability to handle multiple clients, projects and priorities simultaneously

Click here to apply for this role.

Field Services Engineer

Young black lady controlling house with digital touch screen panel installed on white wall in the

Kelsius manufactures, distributes and maintains a system that wirelessly and automatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.

Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your fingertips. HACCP – (Hazard Analysis and Critical Control Point) – is a systematic approach to identifying and controlling hazards that could pose a danger to the preparation of safe food or medicines.

Kelsius is looking to employ a Field Services Engineer ideally someone based in the Dublin, Meath, Kildare or Louth region.

The successful candidate will be required to travel to customer sites to carry out the duties listed below:

  • Installation of Kelsius wireless temperature monitoring and HACCP automation systems
  • Servicing Kelsius equipment
  • Temperature/Humidity Calibrations
  • Training Kelsius Customers
  • Pre-installation Site-Surveys

Skills & Experience Required:

  • Have strong organizational skills and demonstrate a good attention to detail
  • Have excellent communication skills
  • Have the ability to produce written reports and documentation
  • Be proficient in Microsoft Office
  • Support a “can do” culture in terms of responding to customer needs
  • Highly driven with enthusiasm to meet targets and to cope under demanding pressure
  • Self-motivated, flexible and adaptable
  • Ability to both, Work of own Initiative and as part of a team
  • Ability to learn as you go and develop quickly
  • Electrical/Trade qualification desired
  • 3rd level technical qualification desired
  • Full clean Irish driving licence

Click here to apply for this role.

IT Support Technician

Kelsius manufactures, distributes and maintains a system that wirelessly and automatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.

Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your fingertips. HACCP – (Hazard Analysis and Critical Control Point) – is a systematic approach to identifying and controlling hazards that could pose a danger to the preparation of safe food or medicines.

Kelsius is recruiting for the role of IT Support Technician. You will be responsible for supporting Kelsius customers and their IT departments to provide technical support for Kelsius products and services. You will be responsible for maintaining in-house systems and provide assistance to computer users by answering questions, resolving technical problems and maintaining the company’s network, software and computer equipment.

Key Responsibilities:

  • Provide technical support for Kelsius staff and engineers
  • Liaise with customers and their IT departments to provide technical support for Kelsius solutions
  • In house systems maintenance, patching and repair
  • Data backup management
  • Setting up and testing new products
  • Application and services setup & maintenance
  • Automation of business processes

Skills & Experience Required:

  • Previous experience in a similar type of role
  • 3rd Level technical qualification
  • Have strong organisational skills and demonstrate good attention to detail
  • Have an excellent telephone manner and communication skills
  • Have the ability to produce written reports and documentation
  • Support a “can do” culture in terms of responding to customer needs
  • Highly driven with enthusiasm to meet targets and to cope under demanding pressure
  • Self-motivated, flexible and adaptable
  • Ability to both, work of own initiative and as part of a team
  • Be technically inclined and demonstrate the ability to grasp and retain technical product concepts and display a strong technical knowledge
  • Ability to identify the root cause of faults and technical issues
  • Have good knowledge and ability in various areas of technology
  • Have good network setup and troubleshooting skills

Click here to apply for this role.

UK Butchers and Food Manufacturers Sales Manager

Kelsius is Ireland’s only manufacturer and provider of Wireless Temperature Monitoring and Digital Task Management systems. Founded in 2003, Kelsius is a technology company that has a strong market presence in the UK and Ireland and exports our products and services to 47 countries across the globe. Our customers range from hospitals, pharma, laboratories, restaurants, hotels and caterers to large supermarket chains and foodservice companies.

We are committed to continuous innovation and our systems utilise the latest technologies to provide peace of mind and easy-to-use systems to our customers. Our customer support team offer unrivalled levels of service and can offer 365/24/7 support when required to global customers.

Role Purpose

We are looking for an experienced Sales Executive to join our expanding and dynamic team. You will work closely with the Commercial Director, Sales & Marketing Manager and wider sales team and be responsible for advancing business development, meeting annual sales targets and growing business in the UK butchers and food manufacturers industry.

Responsibilities

  • Proactively identify, qualify, close and maximise business sales to grow revenues, profit and market share.
  • Growing the UK butchers and food manufacturers vertical of the Kelsius business.
  • Achieving and exceeding monthly sales targets.
  • Build effective relationships with key influencers and decision makers to help leverage future business activity.
  • Generate new leads and pursue qualified leads.
  • Manage customer data aligned to assigned accounts.
  • Report feedback and results as directed by management.

Essential Criteria

  • At least 5 years’ experience in a similar sales role.
  • At least 3 years’ experience working in the UK butchers and food manufacturers sector.
  • Experience selling to large butchers and food manufacturers companies.
  • Experience selling SAAS.
  • A proven track record in sales in the stated market.
  • Relevant third level degree or equivalent is desirable.
  • Understanding of sales data – skills to interpret sales trends, handle collection, collation and use of data to assist in account and territory analysis/planning.
  • Knowledge and experience in tender submissions.
  • Strong technical and computer literacy; skilled in the use of tools such as Word, PowerPoint, Outlook, and Excel.
  • Strong communication skills are essential to ensure you can engage effectively with all customers as well as management and colleagues.
  • Full clean driving licence.

 Job Requirements

This position requires extensive travel within Ireland and the UK. Kelsius is open to applicants based anywhere in the UK.

Package

  • Competitive salary
  • Vehicle/ Vehicle allowance
  • Annual performance and salary review- with excellence rewarded
  • Work laptop, Android tablet, and phone provided
  • Flexible annual leave
  • Opportunity to work with an exciting, expanding tech company

 Application

If you are interested in this position, please apply here, while providing a CV no longer than two pages.